{"id":755,"date":"2025-08-04T11:30:46","date_gmt":"2025-08-04T11:30:46","guid":{"rendered":"https:\/\/benjamin-muenster.de\/?page_id=755"},"modified":"2025-08-04T11:42:51","modified_gmt":"2025-08-04T11:42:51","slug":"bosch-user-research","status":"publish","type":"page","link":"https:\/\/benjamin-muenster.de\/index.php\/bosch-user-research\/","title":{"rendered":"Bosch User Research"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull case-study-pattern is-layout-constrained wp-container-core-group-is-layout-2db4f2d6 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-right:0;padding-bottom:var(--wp--preset--spacing--60);padding-left:0\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-679ddeda wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-left has-huge-font-size\">Bosch User Research<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-right has-large-font-size wp-block-paragraph\">2020<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-cover alignwide\" style=\"border-radius:16px;min-height:520px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"753\" class=\"wp-block-cover__image-background wp-image-759 size-full\" alt=\"\" src=\"https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/Bosch-logo-2-scaled.png\" data-object-fit=\"cover\" srcset=\"https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/Bosch-logo-2-scaled.png 2560w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/Bosch-logo-2-300x88.png 300w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/Bosch-logo-2-1024x301.png 1024w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/Bosch-logo-2-768x226.png 768w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/Bosch-logo-2-1536x452.png 1536w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/Bosch-logo-2-2048x602.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-bg-dark-background-color has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-18a83455 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-8d5352f2 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">As part of my internship, I conducted an in-depth user research project at a Robert Bosch factory in Bamberg, interviewing several employees on-site. The project spanned several weeks and included planning, conducting and analysing information about a specific work process at the factory. <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-medium-gray-color\">Due to a non-disclosure agreement, I am unable to share the specific subject or results of the research. However, I can highlight the methodology and approach I applied throughout the project.<\/mark><\/h3>\n\n\n\n<figure data-wp-context=\"{&quot;galleryId&quot;:&quot;6a305e9d39a5c&quot;}\" data-wp-interactive=\"core\/gallery\" class=\"wp-block-gallery has-nested-images columns-1 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a305e9d39ce7&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a305e9d39ce7\" class=\"wp-block-image size-full has-custom-border wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1672\" height=\"1024\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" data-id=\"767\" src=\"https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/FactoryBuildingSketch-1.png\" alt=\"\" class=\"wp-image-767\" style=\"border-radius:10px;box-shadow:6px 6px 9px rgba(0, 0, 0, 0.2)\" srcset=\"https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/FactoryBuildingSketch-1.png 1672w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/FactoryBuildingSketch-1-300x184.png 300w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/FactoryBuildingSketch-1-1024x627.png 1024w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/FactoryBuildingSketch-1-768x470.png 768w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/FactoryBuildingSketch-1-1536x941.png 1536w\" sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-8d5352f2 wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\">Research process<\/h4>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-679ddeda wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h5 class=\"wp-block-heading\">Contextual inquiry<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">To better understand how workers are operating on-site I studied their daily challenges and asked them about topics that made their work more challenging.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This helped me asking the right questions in the course of my user research and covering topics I was not aware of before.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.67%\">\n<figure data-wp-context=\"{&quot;galleryId&quot;:&quot;6a305e9d3a1b2&quot;}\" data-wp-interactive=\"core\/gallery\" class=\"wp-block-gallery has-nested-images columns-1 is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a305e9d3a3d4&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a305e9d3a3d4\" class=\"wp-block-image size-full has-custom-border wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" data-id=\"762\" src=\"https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/ContextualInterviewSketch1.png\" alt=\"\" class=\"wp-image-762\" style=\"border-radius:10px;box-shadow:6px 6px 9px rgba(0, 0, 0, 0.2)\" srcset=\"https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/ContextualInterviewSketch1.png 1024w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/ContextualInterviewSketch1-300x300.png 300w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/ContextualInterviewSketch1-150x150.png 150w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/ContextualInterviewSketch1-768x768.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/figure>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-679ddeda wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h5 class=\"wp-block-heading\">Semi-strcutured interviews<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">In addition to the contextual inquiry I conducted multiple semi-structured interviews in which I had the opportunity to focus on more specific topics and details that could not be covered bevore. Each interview took about 45 minutes.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.67%\">\n<figure data-wp-context=\"{&quot;galleryId&quot;:&quot;6a305e9d3ab0e&quot;}\" data-wp-interactive=\"core\/gallery\" class=\"wp-block-gallery has-nested-images columns-1 is-cropped wp-block-gallery-3 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a305e9d3ad1e&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a305e9d3ad1e\" class=\"wp-block-image size-full has-custom-border wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" data-id=\"760\" src=\"https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/SemiStructuredInterviewSketch.png\" alt=\"\" class=\"wp-image-760\" style=\"border-radius:10px;box-shadow:6px 6px 9px rgba(0, 0, 0, 0.2)\" srcset=\"https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/SemiStructuredInterviewSketch.png 1024w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/SemiStructuredInterviewSketch-300x300.png 300w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/SemiStructuredInterviewSketch-150x150.png 150w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/SemiStructuredInterviewSketch-768x768.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/figure>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-679ddeda wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h5 class=\"wp-block-heading\">Card sorting<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">After my user research at the Bosch factory I used the card sorting method to cluster all the information I gathered. Based on my findings I prepared a presentation and handed it over to my supervisor for further work.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.67%\">\n<figure data-wp-context=\"{&quot;galleryId&quot;:&quot;6a305e9d3b4a5&quot;}\" data-wp-interactive=\"core\/gallery\" class=\"wp-block-gallery has-nested-images columns-1 is-cropped wp-block-gallery-4 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a305e9d3b6d0&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a305e9d3b6d0\" class=\"wp-block-image size-full has-custom-border wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" data-id=\"763\" src=\"https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/CardSortingSketch.png\" alt=\"\" class=\"wp-image-763\" style=\"border-radius:10px;box-shadow:6px 6px 9px rgba(0, 0, 0, 0.2)\" srcset=\"https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/CardSortingSketch.png 1024w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/CardSortingSketch-300x300.png 300w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/CardSortingSketch-150x150.png 150w, https:\/\/benjamin-muenster.de\/wp-content\/uploads\/2025\/08\/CardSortingSketch-768x768.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Bosch User Research 2020 As part of my internship, I conducted an in-depth user research project at a Robert Bosch factory in Bamberg, interviewing several employees on-site. The project spanned several weeks and included planning, conducting and analysing information about a specific work process at the factory. Due to a non-disclosure agreement, I am unable [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":6,"footnotes":""},"class_list":["post-755","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/benjamin-muenster.de\/index.php\/wp-json\/wp\/v2\/pages\/755","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/benjamin-muenster.de\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/benjamin-muenster.de\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/benjamin-muenster.de\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/benjamin-muenster.de\/index.php\/wp-json\/wp\/v2\/comments?post=755"}],"version-history":[{"count":3,"href":"https:\/\/benjamin-muenster.de\/index.php\/wp-json\/wp\/v2\/pages\/755\/revisions"}],"predecessor-version":[{"id":769,"href":"https:\/\/benjamin-muenster.de\/index.php\/wp-json\/wp\/v2\/pages\/755\/revisions\/769"}],"wp:attachment":[{"href":"https:\/\/benjamin-muenster.de\/index.php\/wp-json\/wp\/v2\/media?parent=755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}